Frequently Asked Questions

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Our raw food is produced by a company called Raw Performance, known for farm-fresh, hormone-free meats.

Maximum Nutritional Advantage:

Fresh raw food provides vitamins, minerals, and live enzymes for optimal health and development. This means:

• Smaller, firmer stools

• Cleaner Teeth & Gums 

• Softer skin & coat

• Increased energy levels 

• Great weight management 

• Improved digestion

• Can halt or minimize allergies

• Better temperament & behaviour (training as well) 

• Boosts & protects your pet's immune system.

But the best part is…... LESS VET BILLS! Your pet will thrive & live a happier, healthier life!

There are Two Options:

Immediate/Rapid:

Before their first raw meal, fast your dog for 12 to 24 hours. We suggest serving their meals at room temperature for the first few days to give their stomach a chance to adjust. After that, you can feed straight from the fridge.

When transitioning, start with a simple protein like our Pure Chicken, Pure Turkey OR Pure Rabbit for the first week (these proteins are easier to digest) which aids in a quicker & smoother transition.

Your dog may experience some soft stools, upset tummy, or vomiting. Don't worry - this is called a detox & will subside in a few days. (Keep in mind all dogs are different!)

Gradual:

To wean your Dog or Cat gradually, we suggest the following:

Day 1 & 2 – 75% original food in A.M.  & 25% Raw P.M. meal

Day 3 & 4 – 50% original food A.M. & 50% Raw P.M. meal

Day 5 & 6 – 25% original food A.M. & 75% Raw P.M. meal

Day 7 Full raw

We do not suggest mixing kibble with raw, as they colonize at different rates.

(Usually, a good rule of thumb is a ½ lb of food per 20 lbs of dog. If your dog needs to gain weight, add a ¼ lb of raw food per meal. If they need to lose weight, reduce by ¼ lb per meal.)

This is a common worry, however dogs have very different digestive systems than us. Raw food passes through their bodies much faster, which does not allow bacteria to colonize. However, you should take precaution when handling raw dog food and wash your hands after to prevent contamination to yourself or family. 

Our ordering is very easy - simply head to either of our products/cases pages, and you'll submit the order form at the bottom. Payment is done by cash or e-transfer upon the pick-up of your order. 

We will send you an email or text once your order has arrived, and you may pick it up at your convenience at our HQ in Port Sydney.

If you aren't happy with your order, please contact us and we will happily make amends to ensure you and your pup are happy!